Terms & Conditions – By booking Baffles Field you are agreeing to the terms and conditions shown on this page.
1.Liability – No responsibility will be taken by the land owner or organisers for damage or injury sustained to property, individuals or animals whilst using the field or on the property.
All vehicles parked on the property are left entirely at their owners risk. No responsibility for damage or accidents can be taken by Baffles.
Any breakages or damage to the field will be paid for by the dog owner.
All dogs using Baffles dog field must be fully up-to-date with their flu inoculations.
2.Booking Arrangements – Booking is made only through the website www.baffles-dog.co.uk
3.Payment – Payment instructions will be sent in the confirmation email. All payments must be made with the booking through Paypal/Debit/Credit card.
The field can only be used if it has been booked & paid for.
4.Cancellation Policy – If the user arrives late, the booking cannot be extended. Refunds can only be given for cancelled bookings if that space is filled by another client.
5.Bookings – are non-transferable. The person making the booking must be present and must ensure that anyone else attending is made aware of and adheres to the Terms and Conditions.
6.Entering/Leaving the Field – It is the responsibility of those using the field to book a slot which allows enough time to unload their animals, use the field and get them back into their vehicles afterwards within their time slot. The slot is not just for use of the field.
Users must inspect the field to ensure that it is suitable for use by their dog(s), fence height, proximity to farm animals etc.
Anyone remaining over their time slot in the field will need to pay for the extra slot and be discouraged from re-booking.
It is the users responsibility to ensure the 2nd entrance gate is locked from the inside whilst they are in the field.
Dogs must be back in the car before the end of their session.
When not in the secure area Dogs must be kept on lead at all times
Please keep dogs in your vehicle until the previous users have loaded their dogs back in their vehicle. The only exception to this rule will be if the previous customers has gone over their allotted time.
7.Code of Ethics – Choke chains, prong collars and electronic devices are not allowed.
Harsh handling of dogs, either verbal or physical is not allowed.
To maintain the professional integrity of Baffle’s, dog trainers working with their clients will only be allowed by prior arrangement.
Professional dog walkers will only be allowed by prior arrangement. No sub letting of the field is allowed. Anyone hiring it on a professional basis can do so with the managements permission.
Any owners who cannot get their dogs back at the end of their session must notify a member of the team on site. Any additional sessions used must be paid for.
8.Maintenance – The hirer must bring their own poo bags and remove ALL dogs poop after their dog(s). Baffles will provide a poo bin.
No litter is to be left in the field as this presents a risk to users and their dogs.
We inspect the field and fencing daily to maintain security but please notify a member of the Team if you have any concerns. CCTV is in operation.
During winter the field may be muddy and waterproof boots are advised.
9.Parking –Parking must be in the designated Baffles parking area which has space for two cars. In the event of this parking area being full there is parking further along the lane but this is primarily for farm traffic. No parking allowed by the field or on the grass driveway. Two vehicles maximum per booking. If a client wishes to bring more than two vehicles they can only do so by prior arrangement, this is by calling 07980 301808.
Vehicles are left entirely at your own risk and Baffles accept no responsibility for any loss or damage incurred, accident or otherwise, whilst they are on the premises.
10.Children – Children are welcome on the field but must be supervised by an adult at all times.
The enrichment areas (logs, tyres etc.) are designed to be used by dogs and if children are allowed to climb, then they do so at their own risk.
11.Data – We only retain your contact details in the event of having to contact you regarding your booking. The information is not used for any other purpose or shared to any other parties.